Privacy Policy
Last Updated: April 9, 2026
Who we are
Our website address is: https://www.roanokerapidspestcontrol.com. The company behind this website is J.O. MECO Inc. DBA Martin Exterminating, located at 1780 Roanoke Ave, Roanoke Rapids, NC 27870. For any privacy-related concerns, you can contact us at (252) 537-0171 or via our official email.
What personal data we collect and why we collect it
We collect personal data to provide professional pest control services, manage customer relations, and improve website performance. This includes:
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
When you submit a request for service or a quote via our contact forms, we collect your name, email address, and mobile phone number. We retain this information for customer service purposes.
Mobile Messaging and SMS Compliance
By providing your mobile phone number, you explicitly agree to receive text messages from Martin Exterminating regarding service updates, appointment reminders, or promotional offers.
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Opt-out: You may reply STOP to any message to unsubscribe.
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Rates: Message and data rates may apply.
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Compliance: Martin Exterminating will not share, sell, or lease your mobile phone number or SMS consent with third parties or affiliates for marketing or promotional purposes.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Analytics
We use Google Analytics and Google Tag Manager to monitor web traffic and user behavior. This helps us understand which pages are most useful to our customers. This data is collected anonymously and does not allow us to gain control of your computer.
Who we share your data with
We do not sell your data. We only share information with third-party service providers (such as our VOIP provider for SMS or email marketing platforms) as necessary to perform business functions on our behalf.
Note on SMS: Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. For users that submit contact forms, we store the personal information provided for as long as necessary to provide the requested services or comply with legal and tax obligations.
What rights you have over your data
If you have submitted data through this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service. All other data is stored on secure servers located within the United States.
Contact information
For privacy-specific concerns, please contact our Office Manager at: Martin Exterminating 1780 Roanoke Ave, Roanoke Rapids, NC 27870 (252) 537-0171
Additional information
How we protect your data
We implement the latest security technologies and software to prevent data theft, unauthorized access, and disclosure. All lead data is stored in encrypted environments.
What data breach procedures we have in place
In the event of a potential or real data breach, we have internal reporting systems in place to identify the source and will notify affected users and relevant authorities as required by North Carolina and Virginia state laws.
Industry regulatory disclosure requirements
As a member of the pest control industry, we comply with all state and federal regulations regarding the handling of customer information and service records.
